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DachiPlus — Medical Transportation on Long Island

Hospital · Mineola, NY

Medical transportation to NYU Langone Hospital — Long Island (Winthrop)

DachiPlus provides scheduled medical transportation to NYU Langone Hospital — Long Island (Winthrop) from across Nassau and Suffolk County. Medicaid: call MAS at 1-844-666-6270 and request DachiPlus. Private pay: call (516) 754-7777. Available Mon–Sat 6 AM–8 PM.

DachiPlus regularly transports patients across Long Island to and from NYU Langone LI. On-time pickups, mobility-friendly vehicles, and coordination directly with discharge planning when needed.

About this facility

NYU Langone Hospital — Long Island (Winthrop)

NYU Langone Hospital — Long Island, formerly Winthrop, is a 591-bed academic medical center and the flagship of NYU Langone's Long Island operations.

Known for

  • Cancer care
  • Cardiothoracic surgery
  • Pediatrics
  • Maternity

Getting there

Drop-off & entrance at NYU Langone LI

Main patient drop-off at the main portico entrance at 259 First Street, Mineola. Free parking is available in the adjacent multi-level garage — take the skybridge to the main building. Accessible drop-off spaces are directly in front of the main entrance. The hospital is a single consolidated building, making navigation straightforward. Outpatient clinics, surgical center, and cancer care are all accessed through the main First Street lobby.

What to expect

Typical appointment flow

Central check-in is at the main lobby registration desk on the ground floor. Specialty departments are clearly marked on each floor. The surgical center is on the 3rd floor. Outpatient infusion and oncology have a dedicated check-in on the 4th floor. Return pickup: call DachiPlus from the main lobby when ready — typical wait is under 10 minutes given the central Mineola location.

Approximate travel times

How long does it take to get to NYU Langone LI?

Estimated drive times from key Long Island communities under normal traffic conditions. Actual times vary — DachiPlus accounts for traffic and schedules pickups accordingly.

Garden City ~8 min
Westbury ~10 min
Hempstead ~12 min
Hicksville ~15 min
Levittown ~15 min

How to book a ride to NYU Langone LI

Two booking paths — pick the one that fits your coverage

Medicaid (via MAS)

  1. Call MAS at 1-844-666-6270 at least 72 hours before your appointment.
  2. Provide your Medicaid ID, appointment date and time, and the address for NYU Langone LI.
  3. Request DachiPlus as your transportation provider.
  4. MAS confirms the trip and notifies us to dispatch.

Private pay & insurance

  1. Call (516) 754-7777 or submit an online quote.
  2. Tell us your pickup town and appointment time at NYU Langone LI.
  3. Confirm payment method: credit, HSA/FSA, Medicare Advantage, workers' comp, no-fault, LTCI.
  4. We confirm the booking and send a reminder before pickup.

FAQ

Common questions about transportation to NYU Langone LI

How do I book Medicaid medical transportation in Suffolk or Nassau County?

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In New York, Medicaid transportation is coordinated through Medical Answering Services (MAS) at 1-844-666-6270. You call MAS at least 72 hours before your appointment, provide your Medicaid ID, appointment information, and any mobility needs, and request that DachiPlus be assigned as your provider. MAS will confirm the trip and notify us to dispatch a vehicle.

How far in advance do I need to schedule a Medicaid ride in New York?

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New York State requires Medicaid transportation requests be made at least three business days (72 hours) before your appointment. Urgent or same-day medical needs may qualify for expedited scheduling — call MAS at 1-844-666-6270 to confirm.

What kinds of wheelchairs can you accommodate?

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We transport patients who use standard manual wheelchairs and can transfer to a vehicle seat — the wheelchair is folded and stored in the trunk. Patients who use power wheelchairs or cannot transfer out of their wheelchair should call us; we can help coordinate through Medicaid ambulette services or a licensed wheelchair-accessible van provider.

Can patients on oxygen ride with you?

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Yes. We routinely transport passengers using portable oxygen concentrators and oxygen cylinders. Please mention oxygen use when booking so the driver is prepared and seating is configured appropriately.

Can a family member or aide ride with me?

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Yes. We allow one companion or aide to ride at no additional cost on most trips. For multiple companions or specific seating needs, please mention this when booking.

Do you coordinate directly with hospital discharge planners?

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Yes. We have established relationships with case management and discharge planning teams at most Long Island hospitals. Hospital social workers and case managers can call us directly at (516) 754-7777 to arrange same-day discharge transportation.