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DachiPlus — Medical Transportation on Long Island

Hospital · Stony Brook, NY

Medical transportation to Stony Brook University Hospital

DachiPlus provides scheduled medical transportation to Stony Brook University Hospital from across Nassau and Suffolk County. Medicaid: call MAS at 1-844-666-6270 and request DachiPlus. Private pay: call (516) 754-7777. Available Mon–Sat 6 AM–8 PM.

DachiPlus regularly transports patients across Long Island to and from Stony Brook. On-time pickups, mobility-friendly vehicles, and coordination directly with discharge planning when needed.

About this facility

Stony Brook University Hospital

Stony Brook University Hospital is the largest academic medical center in Suffolk County and the only tertiary care center serving the East End. It is a Level I trauma center with the only comprehensive cancer center east of NYC.

Known for

  • Level I trauma
  • Comprehensive cancer care
  • Heart institute
  • Children's hospital
  • Stroke center

Getting there

Drop-off & entrance at Stony Brook

Main patient drop-off at the Main Entrance circle on Nicolls Road (Route 97). The primary entrance is at the T-level of the Health Sciences Tower. Accessible drop-off spaces are immediately in front of the main doors. The Emergency Department has a separate entrance on Circle Road — do not use this for scheduled appointments. Lot 5 and the adjacent parking garage are the closest to the main entrance. The campus is large — confirm your specific building and department when booking.

What to expect

Typical appointment flow

Most outpatient appointments are in the Ambulatory Care Pavilion (ACP) or the Clinical Center. Check in at the department registration desk — pre-registration by phone is required for most specialty appointments. Allow 15–20 extra minutes on your first visit to navigate the complex. Valet parking is available at the main entrance for a fee. Return pickup: call DachiPlus when you are at the discharge desk — typical wait is 10–15 minutes.

Approximate travel times

How long does it take to get to Stony Brook?

Estimated drive times from key Long Island communities under normal traffic conditions. Actual times vary — DachiPlus accounts for traffic and schedules pickups accordingly.

Centereach ~12 min
Smithtown ~18 min
Ronkonkoma ~22 min
Huntington ~30 min
Brentwood ~22 min

How to book a ride to Stony Brook

Two booking paths — pick the one that fits your coverage

Medicaid (via MAS)

  1. Call MAS at 1-844-666-6270 at least 72 hours before your appointment.
  2. Provide your Medicaid ID, appointment date and time, and the address for Stony Brook.
  3. Request DachiPlus as your transportation provider.
  4. MAS confirms the trip and notifies us to dispatch.

Private pay & insurance

  1. Call (516) 754-7777 or submit an online quote.
  2. Tell us your pickup town and appointment time at Stony Brook.
  3. Confirm payment method: credit, HSA/FSA, Medicare Advantage, workers' comp, no-fault, LTCI.
  4. We confirm the booking and send a reminder before pickup.

FAQ

Common questions about transportation to Stony Brook

How do I book Medicaid medical transportation in Suffolk or Nassau County?

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In New York, Medicaid transportation is coordinated through Medical Answering Services (MAS) at 1-844-666-6270. You call MAS at least 72 hours before your appointment, provide your Medicaid ID, appointment information, and any mobility needs, and request that DachiPlus be assigned as your provider. MAS will confirm the trip and notify us to dispatch a vehicle.

How far in advance do I need to schedule a Medicaid ride in New York?

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New York State requires Medicaid transportation requests be made at least three business days (72 hours) before your appointment. Urgent or same-day medical needs may qualify for expedited scheduling — call MAS at 1-844-666-6270 to confirm.

What kinds of wheelchairs can you accommodate?

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We transport patients who use standard manual wheelchairs and can transfer to a vehicle seat — the wheelchair is folded and stored in the trunk. Patients who use power wheelchairs or cannot transfer out of their wheelchair should call us; we can help coordinate through Medicaid ambulette services or a licensed wheelchair-accessible van provider.

Can patients on oxygen ride with you?

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Yes. We routinely transport passengers using portable oxygen concentrators and oxygen cylinders. Please mention oxygen use when booking so the driver is prepared and seating is configured appropriately.

Can a family member or aide ride with me?

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Yes. We allow one companion or aide to ride at no additional cost on most trips. For multiple companions or specific seating needs, please mention this when booking.

Do you coordinate directly with hospital discharge planners?

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Yes. We have established relationships with case management and discharge planning teams at most Long Island hospitals. Hospital social workers and case managers can call us directly at (516) 754-7777 to arrange same-day discharge transportation.