Hospital · Manhasset, NY
Medical transportation to North Shore University Hospital
DachiPlus provides scheduled medical transportation to North Shore University Hospital from across Nassau and Suffolk County. Medicaid: call MAS at 1-844-666-6270 and request DachiPlus. Private pay: call (516) 754-7777. Available Mon–Sat 6 AM–8 PM.
DachiPlus regularly transports patients across Long Island to and from North Shore. On-time pickups, mobility-friendly vehicles, and coordination directly with discharge planning when needed.
About this facility
North Shore University Hospital
North Shore University Hospital is the 738-bed flagship of Northwell Health, providing tertiary and quaternary care.
Known for
- Transplant programs
- Neurology
- Cardiac surgery
- Cancer center
Getting there
Drop-off & entrance at North Shore
Main patient drop-off at the main entrance circle at 300 Community Drive, Manhasset. Valet service is available at the main portico. Accessible parking spaces are located directly adjacent to the main entrance. This is a large tertiary care campus with multiple buildings — confirm your building (main tower, cancer center, heart center) when booking. The neuroscience building and cancer center have separate entrances off Community Drive.
What to expect
Typical appointment flow
Registration is on the main floor of the hospital tower. For specialty outpatient appointments, departments are on floors 2–6 of the main building. The Sandra Atlas Bass Heart Hospital has its own check-in area. Allow 20+ minutes extra time for a first visit — the campus spans several interconnected buildings. Return pickup: call DachiPlus when you receive your discharge paperwork.
Approximate travel times
How long does it take to get to North Shore?
Estimated drive times from key Long Island communities under normal traffic conditions. Actual times vary — DachiPlus accounts for traffic and schedules pickups accordingly.
How to book a ride to North Shore
Two booking paths — pick the one that fits your coverage
Medicaid (via MAS)
- Call MAS at 1-844-666-6270 at least 72 hours before your appointment.
- Provide your Medicaid ID, appointment date and time, and the address for North Shore.
- Request DachiPlus as your transportation provider.
- MAS confirms the trip and notifies us to dispatch.
Private pay & insurance
- Call (516) 754-7777 or submit an online quote.
- Tell us your pickup town and appointment time at North Shore.
- Confirm payment method: credit, HSA/FSA, Medicare Advantage, workers' comp, no-fault, LTCI.
- We confirm the booking and send a reminder before pickup.
FAQ
Common questions about transportation to North Shore
How do I book Medicaid medical transportation in Suffolk or Nassau County?
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In New York, Medicaid transportation is coordinated through Medical Answering Services (MAS) at 1-844-666-6270. You call MAS at least 72 hours before your appointment, provide your Medicaid ID, appointment information, and any mobility needs, and request that DachiPlus be assigned as your provider. MAS will confirm the trip and notify us to dispatch a vehicle.
How far in advance do I need to schedule a Medicaid ride in New York?
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New York State requires Medicaid transportation requests be made at least three business days (72 hours) before your appointment. Urgent or same-day medical needs may qualify for expedited scheduling — call MAS at 1-844-666-6270 to confirm.
What kinds of wheelchairs can you accommodate?
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We transport patients who use standard manual wheelchairs and can transfer to a vehicle seat — the wheelchair is folded and stored in the trunk. Patients who use power wheelchairs or cannot transfer out of their wheelchair should call us; we can help coordinate through Medicaid ambulette services or a licensed wheelchair-accessible van provider.
Can patients on oxygen ride with you?
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Yes. We routinely transport passengers using portable oxygen concentrators and oxygen cylinders. Please mention oxygen use when booking so the driver is prepared and seating is configured appropriately.
Can a family member or aide ride with me?
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Yes. We allow one companion or aide to ride at no additional cost on most trips. For multiple companions or specific seating needs, please mention this when booking.
Do you coordinate directly with hospital discharge planners?
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Yes. We have established relationships with case management and discharge planning teams at most Long Island hospitals. Hospital social workers and case managers can call us directly at (516) 754-7777 to arrange same-day discharge transportation.
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