Hospital · East Meadow, NY
Medical transportation to Nassau University Medical Center
DachiPlus provides scheduled medical transportation to Nassau University Medical Center from across Nassau and Suffolk County. Medicaid: call MAS at 1-844-666-6270 and request DachiPlus. Private pay: call (516) 754-7777. Available Mon–Sat 6 AM–8 PM.
DachiPlus regularly transports patients across Long Island to and from NUMC. On-time pickups, mobility-friendly vehicles, and coordination directly with discharge planning when needed.
About this facility
Nassau University Medical Center
NUMC is a 530-bed public safety-net hospital serving Nassau County, with a Level I trauma center.
Known for
- Level I trauma
- Burn center
- Mental health
- Public health services
Getting there
Drop-off & entrance at NUMC
Main patient drop-off at the main entrance on Hempstead Turnpike at 2201 Hempstead Turnpike, East Meadow. The patient drop-off circle is directly in front of the main entrance tower. The Emergency Department has a dedicated entrance on the east side of the building — for scheduled outpatient appointments, use the main entrance only. Parking is available in the surface lot along Hempstead Turnpike.
What to expect
Typical appointment flow
NUMC outpatient clinics are primarily on floors 1–3 of the main hospital tower. Most specialty clinics require a prior referral and a Medicaid or insurance card. Check in at the central registration desk on the main floor. NUMC serves a very high patient volume — allow extra time and arrive 20 minutes before your appointment. Return pickup: call DachiPlus from the main lobby when ready.
Approximate travel times
How long does it take to get to NUMC?
Estimated drive times from key Long Island communities under normal traffic conditions. Actual times vary — DachiPlus accounts for traffic and schedules pickups accordingly.
How to book a ride to NUMC
Two booking paths — pick the one that fits your coverage
Medicaid (via MAS)
- Call MAS at 1-844-666-6270 at least 72 hours before your appointment.
- Provide your Medicaid ID, appointment date and time, and the address for NUMC.
- Request DachiPlus as your transportation provider.
- MAS confirms the trip and notifies us to dispatch.
Private pay & insurance
- Call (516) 754-7777 or submit an online quote.
- Tell us your pickup town and appointment time at NUMC.
- Confirm payment method: credit, HSA/FSA, Medicare Advantage, workers' comp, no-fault, LTCI.
- We confirm the booking and send a reminder before pickup.
FAQ
Common questions about transportation to NUMC
How do I book Medicaid medical transportation in Suffolk or Nassau County?
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In New York, Medicaid transportation is coordinated through Medical Answering Services (MAS) at 1-844-666-6270. You call MAS at least 72 hours before your appointment, provide your Medicaid ID, appointment information, and any mobility needs, and request that DachiPlus be assigned as your provider. MAS will confirm the trip and notify us to dispatch a vehicle.
How far in advance do I need to schedule a Medicaid ride in New York?
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New York State requires Medicaid transportation requests be made at least three business days (72 hours) before your appointment. Urgent or same-day medical needs may qualify for expedited scheduling — call MAS at 1-844-666-6270 to confirm.
What kinds of wheelchairs can you accommodate?
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We transport patients who use standard manual wheelchairs and can transfer to a vehicle seat — the wheelchair is folded and stored in the trunk. Patients who use power wheelchairs or cannot transfer out of their wheelchair should call us; we can help coordinate through Medicaid ambulette services or a licensed wheelchair-accessible van provider.
Can patients on oxygen ride with you?
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Yes. We routinely transport passengers using portable oxygen concentrators and oxygen cylinders. Please mention oxygen use when booking so the driver is prepared and seating is configured appropriately.
Can a family member or aide ride with me?
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Yes. We allow one companion or aide to ride at no additional cost on most trips. For multiple companions or specific seating needs, please mention this when booking.
Do you coordinate directly with hospital discharge planners?
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Yes. We have established relationships with case management and discharge planning teams at most Long Island hospitals. Hospital social workers and case managers can call us directly at (516) 754-7777 to arrange same-day discharge transportation.
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