Cancer Center · New York, NY
Medical transportation to Memorial Sloan Kettering Cancer Center
DachiPlus provides scheduled medical transportation to Memorial Sloan Kettering Cancer Center from across Nassau and Suffolk County. Medicaid: call MAS at 1-844-666-6270 and request DachiPlus. Private pay: call (516) 754-7777. Available Mon–Sat 6 AM–8 PM.
DachiPlus regularly transports patients across Long Island to and from MSKCC. On-time pickups, mobility-friendly vehicles, and coordination directly with discharge planning when needed.
About this facility
Memorial Sloan Kettering Cancer Center
Memorial Sloan Kettering Cancer Center is the world's oldest and largest private cancer center. Many Long Island residents travel to MSKCC for specialty cancer care.
Known for
- Cancer treatment
- Surgical oncology
- Pediatric oncology
- Research
Getting there
Drop-off & entrance at MSKCC
For long-distance trips to MSK Manhattan (1275 York Avenue, New York): patient drop-off at the main entrance on York Avenue between 67th and 68th Streets. Accessible drop-off is at the main entrance. MSK also has regional locations on Long Island — confirm which campus your appointment is at when booking.
What to expect
Typical appointment flow
MSK requires pre-registration and a specific appointment confirmation number. The main Manhattan campus is a large multi-building complex — your appointment letter will specify the building and floor. Return pickup after infusion: call DachiPlus when the nurse confirms your discharge — allow 15–20 minutes for pickup on York Avenue.
Approximate travel times
How long does it take to get to MSKCC?
Estimated drive times from key Long Island communities under normal traffic conditions. Actual times vary — DachiPlus accounts for traffic and schedules pickups accordingly.
How to book a ride to MSKCC
Two booking paths — pick the one that fits your coverage
Medicaid (via MAS)
- Call MAS at 1-844-666-6270 at least 72 hours before your appointment.
- Provide your Medicaid ID, appointment date and time, and the address for MSKCC.
- Request DachiPlus as your transportation provider.
- MAS confirms the trip and notifies us to dispatch.
Private pay & insurance
- Call (516) 754-7777 or submit an online quote.
- Tell us your pickup town and appointment time at MSKCC.
- Confirm payment method: credit, HSA/FSA, Medicare Advantage, workers' comp, no-fault, LTCI.
- We confirm the booking and send a reminder before pickup.
FAQ
Common questions about transportation to MSKCC
How do I book Medicaid medical transportation in Suffolk or Nassau County?
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In New York, Medicaid transportation is coordinated through Medical Answering Services (MAS) at 1-844-666-6270. You call MAS at least 72 hours before your appointment, provide your Medicaid ID, appointment information, and any mobility needs, and request that DachiPlus be assigned as your provider. MAS will confirm the trip and notify us to dispatch a vehicle.
How far in advance do I need to schedule a Medicaid ride in New York?
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New York State requires Medicaid transportation requests be made at least three business days (72 hours) before your appointment. Urgent or same-day medical needs may qualify for expedited scheduling — call MAS at 1-844-666-6270 to confirm.
What kinds of wheelchairs can you accommodate?
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We transport patients who use standard manual wheelchairs and can transfer to a vehicle seat — the wheelchair is folded and stored in the trunk. Patients who use power wheelchairs or cannot transfer out of their wheelchair should call us; we can help coordinate through Medicaid ambulette services or a licensed wheelchair-accessible van provider.
Can patients on oxygen ride with you?
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Yes. We routinely transport passengers using portable oxygen concentrators and oxygen cylinders. Please mention oxygen use when booking so the driver is prepared and seating is configured appropriately.
Can a family member or aide ride with me?
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Yes. We allow one companion or aide to ride at no additional cost on most trips. For multiple companions or specific seating needs, please mention this when booking.
Do you coordinate directly with hospital discharge planners?
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Yes. We have established relationships with case management and discharge planning teams at most Long Island hospitals. Hospital social workers and case managers can call us directly at (516) 754-7777 to arrange same-day discharge transportation.
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